Page 19 - Privileges Program Guide

caused by an activity or any service provider’s negligence or otherwise. The recipient agrees and accepts all terms and conditions, including those applicable to any service provider, by redeeming the voucher.
20Complimentary Housekeeping:
Privileges Diamond members and above are eligible for one (1) Complimentary Housekeeping service at the end of each stay at WorldMark South Pacific Club Resorts, Associate Resorts, Affiliate Resorts and exchanges. This benefit does not apply when utilising the Personal Choice benefit.
21Personal Choice:
Members may convert their Privileges Qualified Credits toward the purchase of various travel relatedservices(QualifiedTravelOptions)asmade available through Travel by Wyndham Pty Ltd ACN 090 106 077 (Travel by Wyndham). The benefit terms and limits on use are set out in the below table and as follows:
• Qualified Travel Options are subject to availability
and additional transaction fees, taxes and
incidental charges may apply.
• Cancellation of Personal Choice may be available
but cancellation policies vary based on the Qualified Travel Option selected and these will be provided at the time of booking.
• Privileges Qualified Credits used for this benefit must be valid for a period no less than 45 days from the date of booking and can only be sourced from Privileges Qualified Credits allocated to the Privileges member’s Owner account in the first instance (and not transferred from other Privileges members or Club Owners).
* For the purposes of this benefit, ‘Year’ means a Club Owner’s Anniversary Year. The dates of use and limitations apply to the travel date and not the booking date.
22Platinum Pamper Package:
Privileges Platinum members will be provided with two feather pillows to the master bed. Embroidered robes and slippers are also provided (two robes and two sets of slippers only per arrival). Slippers may be taken home but the robes remain the property of the Developer. This benefit is only available at selected resorts managed by the Developer or Resort Management by Wyndham Pty Ltd.
23Registry Collection by RCI®:
Privileges Platinum members and above will have access to RCI’s best properties which are available for exchange and defined as Registry Collection by RCI®. This benefit is available once each Year (based on the date of stay) and is subject to availability and the RCI Registry Collection’s full terms and conditions available on www.rci.com.
24LesConcierge Service:
All Privileges Platinum members can enjoy the benefits offered by LesConcierge, an international company providing a large range of services. Transactions are subject to LesConcierge terms and conditions. LesConcierge service is complimentary, however applicable fees apply for products or services redeemed. LesConcierge services provided by RCI Pacific Pty Ltd.
25Reserve Guarantee
Privileges Platinum members will receive an exclusive notification by email of new Club Associate Resorts 14 days before the Associate Resort is promoted to all other members. All Owners will be able to view the new Associate Resorts online, but we will only notify Privileges Platinum members of the resort. Fourteen days later, all WorldMark South Pacific Owners will be notified of new Associate Resorts. This benefit applies only to those properties within the South Pacific region that are new to the
Associate program and bookings are subject to availability. This benefit does not apply to any new Club Resor t or Club Apar tment.
26Complimentary Car Parking:
Available to Privileges Platinum members, this benefit is subject to availability and only available at applicable resor ts management by the Developer or Resort Management by Wyndham Pty Ltd where parking is payable and may change from time to time. Car parking is limited to one vehicle per Platinum membership per night.
27Platinum Unit Upgrades:
Complimentary unit upgrades are offered to Privileges Platinum members if available on the
day of check-in for the duration of their stay. Unit upgrades are eligible to the next room classification. A room classification may be in the form of an upgrade of an additional bedroom, e.g. one- bedroom to two-bedroom, or standard to deluxe room. A room upgrade shall not occur if there is
a split in the available nights on the next room classification. All upgrades are subject to availability. This benefit is only available at selected resorts managed by the Developer or Resort Management by Wyndham Pty Ltd. Unit upgrades are not applicable to last-minute bookings made within
48 hours.
28Urban Escapes:
Allows Privileges Platinum members with 100,000
Annual Privileges Qualified Credits (‘100 Club’) to
use Privileges Qualified Credits for accommodation
in Australian and New Zealand capital cities
where Club and Associate Resorts are not
located. Urban Escapes are available for up to
three (3) bookings per Anniversary Year (over and
above the Personal Choice benefit) per Privileges
membership. A maximum stay of three (3) nights
per stay is permitted at resorts offered by third
party suppliers, subject to availability. Longer stays
may be topped up with cash. Eligible locations may
change from time to time depending on additions
and/or changes to Club and/or Associate Resorts.
Housekeeping fees may apply. Credit value must
not exceed 5,000 Credits per night or it must be
topped up with cash. Privileges Qualified Credits
used towards the Urban Escapes benefit require a
minimum of 45 days validity to be accepted, may
only be sourced from Vacation Credits allocated
to the Privileges member’s Owner account in
the first instance (not transferred from other
Privileges members or WorldMark Owners) and
must be transacted and booked through Travel by
Wyndham. For the purposes of this benefit, ‘Year’
means a WorldMark South Pacific Club Owner’s
Anniversary Year.
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Airport Lounge Membership:
Privileges Platinum members with 100,000 Privileges Qualified Credits (‘100 Club’), in good standing, may be eligible to receive one complimentary annual membership to the Virgin Lounge per Ownership, which is provided by a third party supplier. To
be eligible for the Virgin Lounge membership, a Velocity membership is required. If applicable, eligible Privileges Platinum members will be required to register for the Velocity membership online (currently free of charge) of their own accord due to privacy reasons before receiving the membership. In the event eligible Privileges Platinum members already have or receive complimentary access
to the nominated third par ty’s airpor t lounge,
Virgin economy domes tic ticket from their neares t capital city will be issued in lieu. If applicable, flights in lieu are limited to one ticket per annum, per membership. Virgin flights will be based on a Saver air fare and do not include baggage. These f lights are strictly limited and will be subject to availability at the time of booking. Value of the Virgin ticket
is up to AUD$275 and, if airfare is secured at a lesser rate, there will be no refund of funds for the difference and the balance cannot be used towards an additional airfare. Flight must be taken within
12 months of offer and it cannot be accrued to
the following year. Flights must be transacted and booked through Travel by Wyndham. Ticket may be one way or return, as long as the AUD$275 value is not exceeded. Only access to the nominated airport lounge or flight in lieu of that benefit will be issued
per Anniversary Year, not both.
30100 Club Events:
100 Club Events will be offered from time to time to Privileges Platinum members with 100,000 Annual Privileges Qualified Credits (‘100 Club’) by invitation only, which may be delivered by email, mail or phone. The Developer is not responsible
for undeliverable messages or recipient’s equipment malfunctions. Inclusions, Terms and Conditions of each event will be advised at the time of invitation.
Definitions
Anniversary Year means the year commencing
from the date of issue of Vacation Credits and ends one calendar year later
Club means WorldMark South Pacific Club Developer means Wyndham Vacation Resor ts
Asia Pacific Pty Ltd ACN 090 083 613
Owner or Club Owner means a person who owns Vacation Credits in the Club
Privileges means the Privileges by Wyndham benefit program operated and offered by the Developer from time to time
Privileges Qualified Credits means Vacation Credits purchased by Privileges members directly from the Developer or other Vacation Credits which have, at the sole discretion of the Developer, been extended the Privileges benefits. This excludes Bonus, Award and One-Time Credits, as well as borrowed and saved Vacation Credits
Privileges member or member means a member of Privileges by Wyndham who own Privileges Qualified Credits
RCI means RCI Pacific Pty Ltd and its accommodation exchange programs
Trial Tier means the temporary Privileges tier level which a member may hold if awarded with Bonus WorldMark Credits from the Developer
Year is a reference to an Anniversary Year
Membership Level
Limits on Use*
Privileges Diamond
Every other Year
(i.e. once every two years)
Privileges Platinum
Once every Year
Privileges Platinum 100 Club
Three times in every two-year period with a maximum of two bookings per Year
a
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