Page 18 - Privileges Program Guide

PRIVILEGES PROGRAM RULES
members and above, who are in good standing, access to this benefit is included in their Privileges membership. For full Terms and Conditions, please go to privilegesbywyndham.com.
9Wyndham International Preferred Rates:
Qualified Privileges members have access to Wyndham International Preferred Rates, which
are subject to availability and may change or can be substituted without notice. There are currently four (4) properties available for Privileges members when using their Privileges Qualified Credits. Bookings may require up to 72 hours to confirm due to time differences between Australia and the United States. Cancellation policies vary based on specific locations selected. Cancellation terms and policies will be provided at time of booking.
The current hotels are:
• Avenue of the Arts Wyndham Hotel
Costa Mesa, California
• Wyndham Rio Mar Beach Resort
• Wyndham Peach Tree Conf Centre GA
• Wyndham Galvez TX – Hotel Galvez -
A Wyndham Historic Hotel
10Wyndham Rewards® Membership
All Privileges members will automatically be enrolled in the Wyndham Rewards® loyalty program for
the life of their membership unless this benefit
is withdrawn by the Developer or the program sponsor. Wyndham Rewards® is the Wyndham Hotel Group’s loyalty program where loyalty points (Wyndham Rewards® points) can be earned by staying at participating hotels which are owned, franchised or managed by the Wyndham Hotel Group throughout the world.
Additional methods of earning Wyndham Rewards® points will be communicated by the Developer
to members from time to time and these will be subject to change. Wyndham Rewards® points can be redeemed for hotel stays, gift cards and other benefits made available by Wyndham Rewards® from time to time and participation is subject to the terms and conditions of use issued by Wyndham Rewards®. See www.wyndhamrewards.com
for details.
11Reservation Reminders:
Privileges Elite members and above may request
an electronic mail (email) reminder seven (7) days prior to the beginning of a 13-month reservation window and seven (7) days prior to the nine- month reservation window at selected resorts managed by the Developer or Resort Management by Wyndham Pty Ltd as noted previously. The Developer is not responsible for undeliverable messages or recipient’s equipment malfunctions. This benefit does not guarantee that any specific reservation will be available.
12Complimentary Movies:
Privileges Elite members may receive one, Privileges Diamond members may receive three and Privileges Platinum members may receive unlimited complimentary movie rentals per reservation. Choice of movie rentals is limited to those that are available at the resort. This benefit is only available at selected resorts managed by the Developer or Resort Management by Wyndham Pty Ltd in rooms that include provision of either a Lifestyle Panel or a DVD player. Limits apply on the number of movies rented at any time. See individual level benefits in this guide.
13Travel Insurance Discount:
Available to Australian and New Zealand residents only. Privileges Elite members may receive 15% discount, Privileges Diamond members 20% discount and Privileges Platinum members 25% discount off Cover-More® Travel Insurance policies arranged through Travel by Wyndham and only when members complete an international travel booking with Travel by Wyndham. Privileges members should consider the Product Disclosure Statement before deciding about the insurance. Insurance administered by Cover-More, issued by Great Lakes Reinsurance (UK) PLC ARBN 127 740 532, ABN 18 964 580 576, AFSL No. 318603, trading as Great Lakes Australia. © 2011 Cover-More Insurance
Services Pty Ltd ABN 95003114145 AFSL 241713. Benefit is available to Australian and New Zealand residents only, while Travel by Wyndham maintains a commercial agreement with Cover-More Insurance and contract and commission levels remain as they are currently. Discount levels subject to change should any part of the commercial agreement with Cover-More Insurance change.
14Golfers Plus Membership:
Privileges Elite members and above, who are in good standing, may opt in to obtain a maximum of two Golfers Plus memberships to enjoy the savings and discounts offered as part of the Golfers Plus program. The Golfers Plus membership is activated 10 days from receiving an eligible membership enrolment form which is provided to Privileges members on enrolment in Privileges. For further Terms and Conditions on the Golfers Plus membership, please refer to the website at golfersplus.com.au.
15RCI Elite Benefits:
These benef its are issued to all qualif ied Privileges Elite, Diamond and Platinum members by RCI Pacific Pty Ltd.
16Wyndham Rewards® Exchange
All Privileges members will automatically be enrolled in the Wyndham Rewards® loyalty program for
the life of their membership unless this benefit
is withdrawn by the Developer or the program sponsor. Wyndham Rewards® is the Wyndham Hotel Group’s loyalty program where loyalty points (Wyndham Rewards® points) can be earned by staying at participating hotels which are owned, franchised or managed by the Wyndham Hotel Group throughout the world. Additional methods
of earning Wyndham Rewards® points will be communicated by the Developer to members from time to time and these will be subject to change. Wyndham Rewards® points can be redeemed for hotel stays, gift cards and other benefits made available by Wyndham Rewards® from time to
time and participation is subject to the terms and conditions of use issued by Wyndham Rewards®. See www.wyndhamrewards.com for details. Members can also, subject to the tier of Privileges membership and these conditions, exchange Privileges Qualif ied Credits for Wyndham Rewards® points. In addition, Wyndham Rewards® points
can be exchanged toward a Privileges member’s WorldMark South Pacific Club annual levies (including part payment of annual levies) but only in increments of 10,000 Privileges Qualified Credits, at the conversion rate set by the Developer from time to time and which will be displayed in the Wyndham Rewards® Program Guide. Privileges Qualif ied Credits exchanged to Wyndham Rewards® points expire four years after the date they are posted to the Wyndham Rewards® account unless they are forfeited due to inactivity (usually 18 months) as defined by Wyndham Rewards® program terms and conditions on wyndhamrewards.com. The exchange rate of Privileges Qualified Credits to Wyndham Rewards® points is set out in the table below and is based on the member’s tier of Privileges at the time of exchange (including Trial Tiers). Neither Bonus Points or Privileges Qualified Points borrowed from a subsequent year will be exchanged to Wyndham Rewards® points. Members must contact Owner Services by telephone or complete the online exchange form on www.privilegesbywyndham.
com to arrange an exchange of Privileges Qualified Credits to Wyndham Rewards® points. A minimum of 7 business days processing time is required for
the exchange process following which members
will be to redeem their Wyndham Rewards® points online at www.wyndhamrewards.com. Once Privileges Qualified Credits have been exchanged to Wyndham Rewards® points the transaction cannot be reversed or returned to Privileges Qualified Credits. Members will not be able to exchange any Privileges Qualified Credits for Wyndham Rewards® points if they have arrears of annual levies or if the expiration date of the Privileges Qualified Credits
is less than 45 days from the date of exchange.
A fee of AUD$199 is also payable on each and every exchange for Privileges Elite members.
A fee of AUD$149 is also payable on each and every exchange for Privileges Diamond members.
A fee of AUD$99 is also payable on each and every exchange for Privileges Platinum members.
Membership Level
Exchange Rate*
Maximum exchange per Anniversary Year
Privileges Elite
1 Privileges Qualified Credit can be exchanged for 5 Wyndham Rewards® points
1 exchange of up to 20,000 Privileges Qualified Credits
Privileges Diamond
1 Privileges Qualified Credit can be exchanged for 6 Wyndham Rewards® points
1 exchange of up to 35,000 Privileges Qualified Credits
Privileges Platinum
1 Privileges Qualified Credit can be exchanged for 7.5 Wyndham Rewards® points
1 exchange of up to 63,000 Privileges Qualified Credits
*Exchange rate is subject to change from time to time, which will be communicated to members.
17CLUB WYNDHAM ASIA® Access
Privileges Elite members and above have access
to selected CLUB WYNDHAM ASIA® Resor ts (CWA Resorts) which are made available to the Developer for use by Privileges members from time to time. The selected CWA Resorts are subject
to change from time to time without notice and booking requests are subject to availability. The following table outlines the booking windows for Privileges members.
The Privileges member is responsible for any taxes payable in connection with a reservation at CWA Resorts. The cancellation provisions set out below shall apply for the cancellation of a reservation
at CWA Resorts. Privileges members may cancel reservations at CWA Resorts without penalty by giving email, written, or telephone notice, which must be received within the following time periods:
18Complimentar y Wi-Fi:
Available to Privileges Elite members and above. To prevent unauthorised use, the Wi-Fi provider may impose a daily download limit on all accounts and fees may occur if download limits are exceeded. This benefit is only available at selected resorts managed by the Developer or Resort Management by Wyndham Pty Ltd.
19Complimentary Resort Activities:
Available to Privileges Diamond members and above, this benefit is only available at selected resor ts managed by the Developer or Resor t Management by Wyndham Pty Ltd. Activities
may differ from resort to resort and change from time to time. Activities offered exclude motorised equipment, catamarans, coin-operated machines, activities supplied by a third party and any other activity exclusions that may be advised by the resort on redemption. Use of activities and equipment may not be redeemed for consecutive time slots and are subject to availability. Privileges members participate in any activity at their own risk and release, discharge and indemnify the Developer, its subsidiaries and all other associated entities and personnel from and against all liability and negligence in relation to any loss or injury that may be suffered by the Privileges member, whether
Membership Level
Booking Window
Privileges Elite
Up to 14 months
Privileges Diamond
Up to 14 months
Privileges Platinum
Up to 14 months
For Reservations Made
No Later Than
61 days to 14-months in advance
30 days before check-in
15 days to 60 days in advance
10 days before check-in
48 hours to 14 days in advance
48 hours before check-in
0 hours to 48 hours
No cancellation
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